May 25 2022 Matthew T
12 Tips on How to Manage a Store Successfully

As a retail manager, it is important to keep your store running smoothly and efficiently. Here are 12 tips on how to manage a store successfully. I remember when I first started managing my own store. I was so excited but also very nervous. I had no idea what I was doing! But luckily, I […]

May 25 2022 Matthew T
How to Greet a Customer: The Do’s and Don’ts

We’ve all been there – you walk into a store, and the salesperson greets you with a smile and asks if they can help you find anything. You politely decline and say you’re just browsing, but they continue to follow you around the store or try to engage you in small talk. It’s annoying, right? […]

May 20 2022 Matthew T
11 Ways How to Improve Sales Performance in Retail

If you’re like most retail store owners, you’re always looking for ways how to improve sales performance in retail. After all, happy customers are the key to a successful business! So what can you do to make sure your sales team is performing at its best? Read on for 11 essential tips. 11 Ways How […]

May 12 2022 Matthew T
What Is a Focus Group and How to Conduct One

If you’re conducting research you may be wondering, ”what is a focus group?”. This article tells you what a focus group is, its pros, cons and how to conduct one What Is a Focus Group? What is a focus group? A focus group is a qualitative research method in which a moderator leads a group […]

February 14 2022 Matthew T
Customer Appreciation Day: 10 Ways to Thank Customers

To survive stiff competition, businesses need to appreciate their customers. That explains why the customer appreciation day was founded. Without customers, we would have no business. In a world where consumers can go anywhere to buy anything they want at any time of day or night, our thanks go out to the people who come […]

February 12 2022 Matthew T
Greeting Customers in Retail: Be friendly and Welcoming!

Greeting customers can have a significant impact on their experience. This is an easy investment that will help improve the customer’s impression of your company and yield some serious results. We all know that customer service is essential, but new research shows just how powerful it can be. Studies show that more than half of […]

February 12 2022 Matthew T
Retailer Guide: How To Deal With Difficult Customers?

Here are some tips to help you deal with difficult customers. It’s not always easy, but following these steps will increase your chances of seeing a positive outcome: The mindset you must adopt to deal with unsatisfactory consumers Words to employ (with fast scripts) while dealing with difficult customers How to avoid having to deal with […]

January 31 2022 Matthew T
26 Ideas for Low-Cost Customer Appreciation

There are many ways to show customer appreciation, but it’s important not to forget that customer loyalty is key. To make your customers feel like valued patrons, we have a few inexpensive tricks up our sleeve. These simple and quick customer incentive ideas will help you show appreciation for the people who already shop with […]

January 31 2022 Matthew T
Lightspeed Customer Service | 24-Hour Weekday Support

We’ve been working hard to grow our support team and improve wait times in Lightspeed customer service, so we are now extending our hours. We want to cater more to your concerns through our enhanced and improved lightspeed customer service. We have extended our support hours for lightspeed customer service so that you can reach us […]